FANTICO Weighted Heating Pad Extended 20”×24” Electric Massaging Heating Pad for Back Pain Relief, Natural Pottery Bead, 4 Massage Modes and 4 Heat Settings, 2H Auto-Off, 4.94LB, Dreamy Milky Way

We offer a 5-year warranty on all our products. If your product encounters any issues during this period, we will repair or replace it for free. The warranty covers all defects in materials and workmanship, ensuring you can use our products with peace of mind.

You can expect to receive your replacement or repaired product within two weeks after giving your package to the return shipper. In many cases, the process will be completed even more quickly. This timeframe includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your warranty request once we receive it (3 to 5 business days), and the time it takes to ship the replacement or repaired product back to you (5 to 10 business days). All shipping costs will be covered by us, so you don’t need to worry.

If you need to apply for warranty service, please click the online chat button or send us an email. Please describe the issue with the product and provide us with your order information, and we will address your concern as soon as possible.